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Terms of Use and Conditions

By using the site, you are accepting the following terms and conditions:



All prices shown on this website are in New Zealand Dollars, and are subject to change without notice, and include any applicable GST. We are a Tax Registered Business and will provide a tax invoice with all goods sold. The shopping cart will display the total (incl. GST) price.

We reserve the right to add additional freight charges in unusual circumstances, such as extra large, heavy or difficult items, or shipping to remote areas from our location. Otherwise shipping is flat rate of $6.00 and if spend is over $80.00 then shipping will be free.

Prices change from time to time; we do endeavour to be accurate, and we will contact you if a price has changed significantly from our published price when you place your order. Please note that, prices on many items are changing over time, and we can’t credit or refund the difference for any price drop after we have sent out your order.


When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. 

By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.

Delivery Policy

  • Delivery Method and Labelling:  We aim to dispatch and deliver your order to you as quickly as possible. Your purchase will be delivered to your door via Courier

  • No Signature Required: All deliveries will not require a signature unless specifically stated by you.  

  • Despatch Notification: We will notify you by email when your order has been despatched.

  • Delivery Times: We aim to deliver within 7 days if your item is in stock.  All back orders will be delivered within 21 days unless personally notified. 

Returns Policy

It's our aim at Aubrey Podiatry to provide a Returns service that is totally hassle-free for you.

We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully and the item is in the sellable condition with all parts of the product tags and box included. If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.

Returning and Item

How to:

  1. Put your unused labelled item for return back in it's original packaging.

  2. Post the item back to Aubrey Podiatry 45 Heaton Street, Timaru, New Zealand. Include your name, phone number and e-mail address with the item.

  3. We will be in touch by e-mail if there are any issues or when your return has been processed.

Here are some guidelines to help you get the best and fastest return service:

  • Each returned item should be in it's original packaging with the manufacturers labels attached.  Please do not tape or attach labels directly to the retail packaging.

  • We reserve the right to reject the return of goods which are not returned in accordance with our Returns Policy and we may request that you pay for the shipping of such goods back to you.

  • It can take up to 7 working days for us to receive your return, depending on which postal service you use. However, once we receive your goods, we will inspect and process them within 48hrs. As soon as your return has been processed by our team we will email you to let you know.  In the unlikely event that you don't receive this email within 10 days of posting your parcel to us, please get in touch with our Customer Service Team. 


The material featured on this site is the copyright of Aubrey Podiatry Ltd unless otherwise indicated. It may be reproduced free of charge in any format or medium, provided it is used for noncommercial, informational purposes only. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned. For any other proposed use of the material on this site, please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.

Names, images, and logos

The names, images, and logos identifying Bi and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of Aubrey Podiatry Ltd or third parties. If you have received approval to link to the Aubrey Podiatry website you may use the logo in conjunction with the link only if you have received prior permission to do so. No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner. Requests for permission to use our logos should be directed to the website owner via email at Explain how and why you wish to use our logo. Please include your name, organisation, telephone number, and email address.


Aubrey Podiatry makes no representations or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will Aubrey Podiatry be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website.

Linking to the website

You must ask permission to link directly to pages hosted on this site. Please contact the website owner at Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.

External links on the website

We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages.


Privacy Statement

We do not log personal data/ information without your input and permission, and when this permission is given it is not linked to statistical information that we gather.

Web server statistics

Our web server makes a record of your visit and logs the following information for statistical purposes:

  • your server IP address

  • the date and time of your visit

  • the pages accessed and documents you downloaded

  • the browser you are viewing the site with

  • the referring URL / website e.g. a search engine

Recording of details

We will only record your email address or other details you provide if you send us a message to request more information, for example by signing up for our newsletter or emailing an enquiry.

Your details will only be used for the purpose for which you have provided them and will never be added to any mailing list without your prior permission. We will not use or disclose your details to a third-party without your consent.

Our Privacy Policy and our approach to privacy adheres to the New Zealand Government's National Privacy Principles contained within the Privacy Act. If you have a question about our Privacy Policy, or would like to gain access to information we might hold about you, please contact us at


Website owner information

Aubrey Podiatry

45 Heaton Street,


03 6889095

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