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FAQ'S

  • DO  YOU NEED A REFERAL TO BE SEEN BY A PODIATRIST?
    No, just book an appointment and come along!
  • WHAT SHOULD I BRING WITH ME TO MY APPOINTMENT?
    If you are coming in for a lower limb assessment, please bring in a couple of shoes that you wear regularly so we can assess them. If wearing a skirt you may want to bring along some shorts. Also ACC claim details, or copayment details if you are not paying for your appointment yourself.
  • IS THE BUILDING WHEEL CHAIR ACCESSIBLE AND IS THERE FREEE PARKING
    Yes. We are fully wheelchair accessible with handy disability parking by the entrance. There is plenty of off-street parking around the back of the building.
  • HOW MUCH DOES IT COST FOR A CONSULTATION?
    We different rates for different types of consultations. New Patients, follow up consulations, ACC consultations, Pensioners. Please use our PRICE LIST as a guide only. If you need further advisde please phone us 03 688 9095.
  • HOW LONG ARE YOUR APPOINTMENTS?
    Approximately 30 minutes for new patient appointments and 20 minutes for follow ups. 40 minutes for a lower limb assessment.
  • CAN YOU REFER FOR XRAY, ULTRASOUND AND FURTHER TESTS?"
    Yes, we can refer you to radiology for xrays, ultrasounds BUT for lab tests we send you to your doctor.
  • ARE YOU REGISTERED WITH ACC?
    Yes. We can file you under ACC if you meet the criteria.
  • WHAT IS YOUR CANCELLATION POLICY?
    At least 24 notice hour cancellation policy is required. Missed appointments with no notice might be invoiced.
  • HOW CAN I PAY FOR MY TREATMENT AND DO YOU RUN ACCOUNTS?
    You can pay be eftpos, cash or credit card (surcharge attached). We appreciate payment of the day of treatment.
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